Terms & Conditions

Terms of Agreement - We Are Fresh is the licensed owner of the brand –“We Are Fresh” and the website - “www.almadnifresh.com”. Please read the Terms and Conditions carefully. By using this Website or ordering products from the website you agree to be bound by all of the terms and conditions of this agreement. We may at any time modify this Terms and Conditions without any prior notification to you. You should regularly review the Terms and Conditions in the website and in case if the Terms and Conditions are not acceptable to you, you may discontinue using the website and its services. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of use of this website.

Personal Information – We Are Fresh is the licensed owner of the brand –“We Are Fresh” and the website - “www.almadnifreah.com”. We respect your privacy. As a visitor to this website you are advised to read the privacy policy carefully.

Services overview- We Are Fresh provides online shopping and delivery service for seafood, poultry, meat and other related food products. Our employees will deliver orders placed by you with us. Delivery will be made in the delivery address mentioned during placing the order. As part of the registration process on this website, We Are Fresh may collect the following personally identifiable information about you like first and last name, alternate email address, mobile phone number and contact details, Postal code, landmark etc. You are responsible for ensuring that someone is present at the delivery address to receive the order and to make the payment.

Eligibility - Services of the website would be available to only select geographies in Kerala. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

License & Site access – We Are Fresh grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This license does not include any resale or commercial use of this website or its contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the website.

Account & Registration - All shoppers have to register and login for placing orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from this website. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service team.

Pricing - The prices mentioned in the website are including all the taxes. Delivery charges will be separate in some cases.

Cancellation by Site / Customer - As a customer you can cancel your order anytime by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.